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To be a leader in the provision of aged care services in Australia.
We are committed to the pursuit of excellence in the provision of care and accommodation to the aged in our community.
We believe our care recipients are entitled to the highest standards of care, a comfortable, secure and home-like environment and an optimal quality of life.
We believe each care recipient is a unique individual deserving of respect, dignity, privacy and the opportunity to participate in decision-making.
Our philosophy is based on a concept of continuous improvement in the quality of all processes, products and services, the role of the consumer and the involvement of employees at all levels in the pursuit of such improvement.
The key to our success is our people.
We believe that everyone needs a sense of purpose, deserves dignity, and should derive pride and satisfaction in what they do. We demonstrate our beliefs in the way we treat each other and by the example we set for one another. Our primary values are: