COVID-19 Visitor Access Information for Our Homes in NSW and WA

We understand that visiting your loved ones in aged care is very important for their wellbeing.

Our number one priority at Hall & Prior is keeping our residents and staff safe and well and we follow strict guidelines from NSW Health and WA Health on COVID-19 visitor access.

Please see below for up-to-date visitor restrictions for our homes in WA & NSW.

Thank you for your ongoing co-operation and understanding, this helps us keep our residents and staff safe and well.


New South Wales

All of our Sydney homes are now open to visitors with the following restrictions:

  • Residents in our homes in the Greater Sydney area (including the Central Coast) can only have two visitors each per day. Residents in our Grafton home may receive more than two visitors, subject to social distancing requirements in the home.
  • Visitors from the Northern area of the Northern Beaches, City of Wollongong, Cumberland City Council, Canterbury Ward or Canterbury Bankstown Council are excluded from visiting.
  • Specific visitor exclusions also exist for people who have visited or live in the suburbs of Mount Druitt or Rooty Hill.
  •  Visitors who have been in the following Local Government Areas of Queensland since 2 January 2021: City of Brisbane, Logan City, City of Ipswich, Moreton Bay Region, Redland City, Lockyer Valley Region, Scenic Rim Region or Somerset Region are excluded from visiting.
  • Specific visitor exclusions exist for people who have visited or stayed at Hotel Grand Chancellor, Brisbane.
  • All staff and visitors must wear masks and follow all COVID-19 protocols, including entry screening, hand hygiene and social distancing.
  • Visitors will also be excluded if they have someone who is self isolating at home/in their family.

We will continue to keep family and loved ones up-to-date with any changes.

For further updates from NSW Health; please click on the link below:

Western Australia

Our homes in Western Australia are safe at present from COVID-19 but we must remain vigilant.

Western Australian currently has a controlled border, allowing travel into WA from most States and Territories, with some continued quarantine requirements.

The WA Government continues to closely monitor borders in-line with COVID-19 outbreaks in other states and Territories. Please click here for up-to-date information:

Travellers from interstate must abide by all WA Government directives regarding quarantine and isolation, and MUST NOT visit a residential aged care home during a period of quarantine or isolation.

All visitors to our homes will continue to be screened on entry and we will require evidence of a current Influenza vaccination. 

Should there be any evidence of community transmission in WA please rest assured we will work closely with the WA Department of Health to act quickly and place any local homes into lockdown as this is managed.

The safety and wellbeing of our residents and staff remains our number one priority.

We thank you for your continued support. 











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