COVID-19 Visitor Access Information for Our Homes in NSW and WA

The COVID-19 vaccine continues to be rolled to our residents in WA and NSW to help keep our homes COVID safe.

Our number one priority is and has always been keeping our residents and staff safe and well.

We thank you for your continued patience and understanding as we continue to navigate this pandemic.

Western Australia

All of our WA homes are now open to visitors. 

All COVID-19 screenings and protocols must be adhered to upon entry.

To help us to keep our homes COVID safe we ask that you please make an appointment to visit.

And we remind you that it is still a requirement for anyone entering an aged care home to have an up-to-date flu vaccination and evidence of it to show our staff.

We thank you for your patience and understanding.

For up-to-date information from the WA Department of Health please click here.

New South Wales

All of our NSW homes are now open to visitors with the following restrictions:

  • Any person (visitors or staff) who has been to any of the close contact locations in northern NSW are currently excluded from visiting or working in our homes. Please click here for more information.
  • Visitors who have been in Brisbane City, Moreton Bay, Logan, Ipswich or Redlands Regional Council areas in the past 14 days are currently excluded from visiting our homes.
  • All visitors and staff in our Grafton home must wear a mask while at the home until further notice.
  • Visitors who have been to any of the Northern NSW LGAs of Ballina, Byron Bay, Lismore or Tweed in the past 14 days must wear a mask while in any of our homes.
  • Residents at our NSW homes now have no limit to visitor numbers, but we encourage you to make an appointment to visit to ensure we are able to maintain social distancing requirements in the home.
  • All staff and visitors must follow all COVID-19 protocols, including entry screening, hand hygiene and social distancing.

Visitors will also be excluded if:

  • they have someone who is self isolating at home/in their family.
  • they have any COVID-19 symptoms including fever (37. 5°C or higher).

We will continue to keep you up-to-date with any changes.











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