Welcome to Mertome

For your peace of mind, we provide 24-hour care by registered nurses who are supported by a dedicated team of personal carers and hospitality staff. We offer high-level permanent and respite care, including dementia support.

We have the expertise to assist with complex care requirements, and will always discuss your care with you and your family. In recognition of our very high standards of care and services, Mertome has been fully accredited by the Australian Government meeting all 42 of the expected outcomes.

At Mertome, we understand the benefits that social interation and staying active can have for an older person. Our activity program changes each month to keep things fun and interesting, and features bus trips and outings, theme days, movie days, arts and crafts and concerts at the home. We have a number of volunteers supporting our home and have regular musical performances, fetes, raffles and visits from school groups.

Friends and relatives are welcome to visit at any time and can catch up over a cup of tea in one of our comfortable lounges or shady outdoor areas. There are cafes nearby that are ideal for outings.

Your room will be furnished for you, but we encourage you to bring personal belongings such as photographs and soft furnishings to help you feel at home. There are television sets that you can watch in our common rooms, but you are welcome to bring you own television or radio if you wish.

Enjoying a variety of delicious, nutritionally balanced meals is an important part of maintaining good health. From our central kitchen, our executive chef, sous chef and dietitian create menus that provide variety and maximum nutritional value without compromising on taste.

We offer choices of hot and cold meals, cater for allergies, intolerances and culturally-specific needs, and create a special menu for a theme day each month.

You can view some of our menu options by reading our What's on the menu? flyer.

The cost of aged care is dependent on your circumstances and is different for everyone. The cost of your care and accommodation at Mertome can include the following:

Basic daily fee
This covers living costs such as meals, power and laundry. For some people, this is the only fee they are required to pay.

This fee is set by the Department of Human Services at 85% of the single pension and is indexed in March and September each year. To read the latest schedule of fees and charges go to the Department of Health website.

Means-tested care fee
This is an additional contribution towards to the cost of your care that some people are required to pay, and is based on an assessment of your income and assets.

Accommodation payment
This charge covers your accommodation at Mertome and is based on an assessment of your income and assets.

You can choose to make your accommodation payments as either:

- a lump sum of what is called a 'refundable accommodation payment'

- a daily accommodation payment

- a combination of both

You can see the full list of accommodation charges for Mertome by downloading the accommodation pricing information fact sheet.

We have more detailed information about the fees and charges and income and assets assessments in our fees and charges section.