Jennifer O’Connell was the Director of Quality & Education for Hall & Prior Health & Aged Care Group for many years. An aged care consultant specialising in governance, compliance and clinical quality in residential care, she is a member of several boards with a focus on quality of care. Jennifer chaired Hall & Prior’s NSW COVID-19 Taskforce and was the co-chair dual state (NSW and WA) Clinical and Residential Policy Group. She is also a Registered Nurse and holds a BEdn (Nsg) and an MHA.