Carers graduate WOW program

Carers at Hamersley and Tuohy have a reason to celebrate after they graduated from the Wider Opportunities for Work program recently. The WOW program helps cares improve their knowledge of documentation used in the workplace and streamline the submission of paperwork.

Previously, the home’s registered nurse would have to write out all of a patient’s documentation and reports, but carers are now able to take on this task thanks to the training they received.

Hamersley Director of Nursing Sally Gutman said the training had made reporting processes within the home more efficient.

“It stops things getting missed and has made things more effective,” she said. “It’s important to thoroughly understand documentation and what is required for giving good care.”

“They’re all so proud of themselves for graduating from this course.”

Tuohy Residential Care Manager Jayne Cummings said the course had empowered the home’s carers and streamlined their day-to-day processes.

“We wanted to our staff members be comfortable writing the reports and through this course they got hands-on experience,” she said. “But it’s also given them that self-belief and self-confidence as well.

“Carers know a lot about the residents, especially with behaviours that are out of character with them, so they are able to pick up when things are wrong. They’ve all done really well with this and they’re now comfortable to go to each other and ask for help.”