NSW hosts Hong Kong Council of Social Services delegation tour

The delegation group with Hall & Prior staff in New South Wales.

During April, Hall & Prior New South Wales was delighted to host nine delegates from Hong Kong for a week for an Australian aged care marketplace visit.

The group consisted of participants from Hong Kong Public Authority, Private Elderly Service sector and non-government organisations (NGO).

The group was led by Grace Chan the Chief Officer (Elderly Service), Hong Kong Council Social Services (HKCSS) and supported by Jane Barratt, Secretary General of the International Federation on Ageing.

The visit centred around education, as the delegates endeavoured to understand the Australian aged care market, the government reforms as well as quality indicators and case management.

Witnessing the delivery of service and care as well as capturing the physical environment and layout of aged care homes was also a priority. The delegates enjoyed briefing sessions from senior Hall & Prior NSW staff as well as an education session with the Australian Aged Care Quality Agency’s NSW/ACT State Director, Tracey Clerke.

The delegation enjoying lunch in the gardens of Caroline Chisholm Aged Care Home.

The delegates said they felt honoured to attend the Anzac commemoration services at both Caroline Chisholm Aged Care Home and Glenwood Aged Care Home.

Attending these services gave the delegates first-hand look as to the service delivery of our resident care and the emphasis placed on community, activity and inclusiveness we deliver to our residents and their families.

The delegates also visited Summit Care St. Mary’s Aged Care Home and Montefiore Randwick which gave them a well-rounded view of providers and aged care home environments in Sydney.